We are funded through the Disability Services and Inclusion Act (Cth) 2023 and comply with the Code of Conduct when we provide advocacy services. This means we will:
- Act with respect for the individual rights of people with disability to freedom of expression, self-determination and decision making, in accordance with applicable laws and conventions.
- Respect the privacy of people with disability.
- Provide the activity in a safe and competent manner, with care and skill.
- Act with integrity, honesty and transparency.
- Promptly take steps to raise and act on concerns about matters that may impact the quality and safety of the provision of the activity to people with disability.
- Take all reasonable steps to prevent and respond to all forms of violence against, and exploitation, neglect and abuse of, people with disability.
- Take all reasonable steps to prevent and respond to sexual misconduct.
Making a complaint
Disability Justice Australia (DJA) is a service funded under the DSI Act and you can complain about services we provide, actions taken by us or our staff, or activities where we have had direct involvement.
To find out more about our complaints process, visit our “Making a complaint” page.